​We will contact you a few days in advance to arrange a specific collection slot between 2:30pm and 5pm. For everyone's benefit, please be there on time as we will have other pre-arranged time slots that need to be adhered to.

We will also include a link to a short video demonstrating how everything works, so please take 10 minutes to view the video in advance. This will save time on pickup.

Please allow up to 1 hour for your pickup to double check that all the documentation is in order and to allow time for an explanation of any extra items booked and any other questions you may have. 

Final collections are strictly at 5:30pm. If you cannot get to us by then, please get in contact to arrange collection the following day. Out of Hours collections can be arranged subject to staff availability at an extra charge of £30. Please provide a minimum of 3 days notice.
 
Please remember to bring all of the required documentation including proof of address and driving license for each and every driver (if you have not been able to provide suitable copies electronically in advance).

You will collect your campervan from Unit 17c, West Raynham Business Park, Blenheim Way, Fakenham, Norfolk. Post Code is NR21 7PL.
Free Parking for 1 vehicle is available at this location.
(Look out for the Retro Campers Signage and probably a campervan or two!

More accurate directions can be followed by using our unique What3Words address – navigate to  https://w3w.co/rules.sleepy.passenger
This is the entrance to Unit 17c on West Raynham Business Park, Blenheim Way, Fakenham, Norfolk NR21 7PL. Upon entering the Business Park please follow the signs to Unit 17. 

What3words has assigned every 3m x 3m space in the world a unique 3 word address that will never change.

​The what3words address codes above will be more accurate than the postcode. If you click on the link, it will open one of several mapping/directions apps, so just select which one you prefer and set directions from your location. It really is simple!
​Any problems please call Vicky on 07941 225 777.